Refund Policy
Last updated: 29 July 2026
SC Khata is free to use. We do not charge subscription fees, setup fees or per-user fees, so in normal use there is nothing to refund.
1. No charges today
Every feature listed on our website — ledger, invoices, payments, expenses, budgets, reports, team access, QR codes, business cards and exports — is available at no cost. We do not ask for card details to create an account.
2. If you were charged anyway
If you ever see a charge that claims to be from SC Khata, it was not authorised by us. Contact sc-khata@scaleverse.app immediately with the transaction details. Where a payment did reach us in error, we will refund it in full to the original payment method, normally within 7 to 14 business days depending on your bank or provider.
3. Payments you record in the app
Payments, invoices and refunds you record inside SC Khata are between you and your own customers. We only store those records for you — we do not process, hold or settle that money, and we cannot reverse a payment made outside the app.
4. If paid plans are introduced later
If we ever add paid features, this policy will be updated first and will state:
- The exact price and billing period before you confirm anything.
- A clear cancellation option that stops future billing.
- A defined refund window for the first payment of a new subscription.
- That existing free features you already rely on will not be taken away without notice.
No charge will ever be made without your explicit consent.
5. Contact
For any billing question, email sc-khata@scaleverse.app or call +92 327 6874145 (Monday to Saturday, 9:00 AM to 6:00 PM PKT).